Retail Loss Prevention (commonly known as LP) is a fairly new profession in the security business that saw its rise with the booming of major retail shops nationwide and worldwide. Loss prevention agents (aka store detectives) interact and investigate on store staff and the public in cases of theft or other forms of larceny that cause direct or indirect store loss. With a little bit over 40% of theft by retail store employees and another 30% by the general public through shoplifting, LP is a solid profession that is here to stay.
Here are some safety and workplace loss prevention posters made by The Loss Prevention Academy that will help educate, intimidate or warn the teenage staff and public about retail theft. With a running price of around $5 to $10, those cheap posters are great in quality and even greater in price.
Paperwork errors contribute BIG time, it is all about the details
Work accurately per those guidelines and binders in the office. Confused about the correct way to do something? Ask, don’t guess. Anyone can guess.
Insure completed paperwork gets to the right place, completing it is only half the program. Every error counts and they add up quickly.
I will not do it again.
YOU steal from us? Consequences are usually more than staying after school. It usually results in…
Terminated…how you going to explain that one to your parents?
Jail time, as in locked up with no Facebook or Cell phone?
Probation, another set of parents?
Forgiveness, doubt your next employer will.
Some thoughts on missing merchandise
Provide excellent customer service to impact shoplifting
Watch for shoplifters. Focus on high values, attractive items and less about what they look like.
Keep it locked. Keep it locked. Keep it locked.
Avoid the temptation to steal here. Hate what happens when you get caught.
Retail is detail, OMG seriously? Yes, details make the difference.
Stay accurate my friend.
Putting the puzzle together is not real complicated…
Keep display cases locked and don’t leave the keys laying around.
Insure those alarm things are working.
Shoplifters hate to be recognized, just say “hello” and “may I assist you in finding something?”
Think it is cool to steal like your friends? Don’t go through life being a follower.
Accidents are not real cool, here is what you can do….
See something on the floor?
Pick it up, it is too easy to act like you did not see it.
Use the proper safety tools, that is why we bought them.
If it looks too heavy to lift, ask for help, it is ok.
Knock it off, horseplay usually results in an injury.
Take SHOPLIFTING seriously!
Here is what you can do…
Provide excellent customer service, “How can I assist you today?”
Offer more customer service, did you find everything?
It messes up their comfort level to steal.
Keep watchful eyes on expensive, attractive, “got to have it” merchandise.
Cabinets and cases have locks on them for a reason, use them!
See something that was not right? Text your manager with the details.
Let’s CHAT about some safety rules…
Safety guards should never be disabled even if it is easier.
Spills need to be cleaned up quickly before someone gets hurt, now that was easy.
Lock out, tag out
100% of the time.
Skipping a safety rule usually results in an injury. Stay safe my friend.
Gotta have these things done everyday…
Scan every item and don’t miss any.
Keep the big cash out of the registers in case you are robbed so they get less. Call for a money pull.
Thinking about giving your BFF a discount on the price?
Will they still be your BFF when you are caught? Doubt it.
An employee that asks you to lower a price is not really a friend. Peer pressure can make you do dumb things sometimes.
What can YOU do if there is a robbery?
Stay calm, or at least pretend to.
Do what they ask, they just want the money and get out of there.
Be a good witness, Height, weight, tattoos, clothing etc.
Can’t think of a reason to be an action hero here. Comply with their results and they will leave quickly.
Some Safety Stuff posted on our wall
Avoid slips and falls by cleaning up messes. I know you did not do it, but please deal with it.
Protect your back, lift with your legs.
You usually get cut when you do not use the safety cutter.
Before you do it, ask yourself does this really make sense?
Is grabbing a prickly cactus a good idea?
HAVE YOUU WALKED your shortage highway today?
It is the…
Path through your highest shrink departments.
Place shoplifters tend to conceal merchandise.
Walk the highway to and from your work area.
Make yourself visible.
Visibility deters theft!
Counterfeit money(20s, 50s and 100s)
We need your help in looking for fake money…
By holding the bill to the light…
Can you see the watermark of the person to the right?
Can you see the security thread on the left?
Can you see the red and blue fibers in the paper?
Does the bill lack detail?
Cash controls start with…
- Watching for counterfeit money.
- Reducing the amount of cash in the till in case of robbery, call for a money pull.
- Keeping an eye out when the till is open to prevent a quick grab of cash.
- Counting the change back to the customer.
- Never loaning your superiors keys out.
Back injuries are a pain!
- Stretch before lifting, warm up!
- Lift with your legs, not your back.
- If it looks too heavy, ask for help.
- Use a mechanical truck if available.
- Put the pressure on your muscle, not your spine.
Use the Hotline Number when…
- You know an employee is stealing.
- You see inappropriate conduct.
- You would prefer not to be identified.
- But, you just had to do the right thing and call.
Forklifts can do real DAMAGE!
Are you trained and licensed?
Have you completed your daily checklist?
Do you know your surroundings when moving?
Are your forks down?
Do you know your load limit so you can avoid tipping?
Credit Card RULES
Follow the rules to insure we get paid…
Is the card expired?
Match the customers’ I.D. to the card.
Key in the verification code when prompted.
Miss a step and it costs us bucks.
Avoid Discount Abuse!
Your discount is not for everyone you know.
It is for yourself and IMMEADIATE family.
A friend that asks you to buy something for them… is not really a friend.
Losing your job over this does not make sense!
Shrink is merchandise that is missing from the store.
Keep and eye for shoplifters.
Offer customer service until they move on to another store.
Avoid friends pressuring you to steal and be part of “the clique.”
Will they stand next to you when you get caught?
Stay accurate with paperwork to prevent error. It is all about the details, or something like that.
If you know someone stealing, post it on their wall.
Forget that, let your manager know.